Privacy Policy

Privacy Policy – The Linen Company NY (UAE)
Last updated: 19/06/2025

We respect your privacy and are committed to protecting your personal information. Here's how we collect, use, and safeguard your data when you shop with us.

1. What We Collect

When you visit our site or make a purchase, we collect:

Device Info (IP address, browser type, cookies, time zone, site activity)
Order Info (name, billing/shipping address, email, phone, payment details)

2. How We Use Your Info

Process and ship your orders
Communicate about your purchases
Detect and prevent fraud
Improve website performance
Share updates and offers (if you opt in)

3. Consent

By using our site or placing an order, you agree to our use of your information.
You can withdraw consent anytime by emailing hello@thelinen.company.

4. Sharing Info

We only share data with trusted partners like:

Shopify – Secure order processing
Google Analytics – Website analytics
Marketing Platforms – Targeted advertising (if opted in)

We may also disclose info if required by law.

5. Targeted Ads & Tracking

We use cookies and tools like Facebook and Google Ads to personalize your experience.
To opt out, visit the Digital Advertising Alliance Opt-Out Portal.

We do not alter data collection based on “Do Not Track” signals.

6. Your Rights

You can request to view, update, or delete your info anytime by emailing hello@thelinen.company.

7. Data Retention

We keep your order data for records unless you ask us to delete it.

8. Mobile Messaging

If you sign up for SMS updates:

We only use your number to send messages and updates
We don’t share or sell your contact info
You can unsubscribe anytime

Contact Us

For privacy-related questions or concerns, contact us at:

📩 Email: hello@thelinen.company
📞 Phone: +971 58 585 3090
📍 Address: The Linen Company New York
3rd Floor, Al Zahia City Center, Sharjah
(Beside Emax and Pappa Rotti)