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Terms & Conditions

OVERVIEW

This website is operated by The Linen Company UAE. Throughout the site, the terms “we”, “us” and “our” refer to The Linen Company UAE. The Linen Company UAE offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms apply to all users of the site, including browsers, vendors, customers, merchants, and/or contributors of content.

Please read these Terms carefully before accessing or using our website. If you do not agree to all the terms and conditions, you may not access the website or use any services. Any new features or tools added to the current store will also be subject to these Terms. We reserve the right to update, change, or replace any part of these Terms by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Our store is hosted on Shopify Inc., which provides us with the online e-commerce platform that allows us to sell our products and services to you.

SECTION 1 - ONLINE STORE TERMS

By agreeing to these Terms, you confirm that you are at least the age of majority in the UAE, or that you are of legal age and have given consent for your minor dependents to use this site.

  • You may not use our products for any illegal or unauthorized purposes.
  • You must not transmit any malicious code or engage in fraudulent activities.
  • Violation of any Terms will result in immediate termination of your Services.

SECTION 2 - GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time.

  • Your content (excluding credit card details) may be transferred unencrypted over various networks.
  • You agree not to reproduce, copy, sell, resell or exploit any part of the Service without express written permission.
  • Headings in this agreement are for convenience and do not affect Terms interpretation.

SECTION 3 - ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION

We are not responsible if information on this site is inaccurate, incomplete, or outdated. Any reliance on the material is at your own risk. We reserve the right to modify the contents of this site at any time without obligation to update any information.

SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES

  • Prices are subject to change without notice.
  • We reserve the right to modify or discontinue the Service (or any part of it) at any time without notice.
  • We are not liable for modifications, price changes, or service suspensions.

SECTION 5 - PRODUCTS OR SERVICES

  • Certain products/services may be exclusive to online sales and have limited availability.
  • We make every effort to display accurate colors and images of our products, but we cannot guarantee that your device’s display will be accurate.
  • We reserve the right to limit or discontinue sales of our products/services at any time.
  • Product descriptions and pricing are subject to change without notice.

SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION

  • We reserve the right to refuse, limit, or cancel any order at our discretion.
  • You agree to provide complete and accurate account information for purchases.
  • It is your responsibility to update your account, email, and payment details.
  • For more details, review our Return Policy.

SECTION 7 - THIRD-PARTY SERVICES AND LINKS

  • We may provide access to third-party services/tools, but we do not monitor or control them.
  • Any use of third-party tools is at your own risk.
  • Third-party links may direct you to external websites, and we are not responsible for their content or accuracy.

SECTION 8 - USER COMMENTS, FEEDBACK, AND SUBMISSIONS

  • You agree that any comments, suggestions, or creative submissions may be used by us without restriction.
  • We are not obligated to maintain confidentiality, compensate, or respond to comments.
  • We may remove content that is offensive, unlawful, or violates intellectual property rights.

SECTION 9 - PERSONAL INFORMATION

  • Submission of personal information through our store is governed by our Privacy Policy.

SECTION 10 - ERRORS, INACCURACIES, AND OMISSIONS

Occasionally, information on our site may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, or availability. We reserve the right to correct errors and cancel orders if necessary.

SECTION 11 - PROHIBITED USES

You are prohibited from using our site for:

  • Illegal activities or violating international/national laws.
  • Infringing intellectual property rights.
  • Harassing, discriminating, or spreading false/misleading information.
  • Uploading malicious code or spamming.
  • Circumventing security features.

We reserve the right to terminate your use of the Service for any prohibited activities.

SECTION 12 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

  • We do not guarantee that the service will be uninterrupted, secure, or error-free.
  • We are not liable for direct, indirect, incidental, punitive, or consequential damages.
  • Our liability is limited to the maximum extent permitted by UAE law.

SECTION 13 - INDEMNIFICATION

You agree to indemnify and hold The Linen Company UAE harmless from any claims, damages, or legal disputes arising from your violation of these Terms.

SECTION 14 - SEVERABILITY

If any provision of these Terms is found to be unenforceable, the remaining provisions will still apply.

SECTION 15 - TERMINATION

  • These Terms remain effective until terminated by you or us.
  • We may terminate your access to the site if you violate any Terms.

SECTION 16 - GOVERNING LAW

These Terms shall be governed by and construed in accordance with the laws of the United Arab Emirates.

SECTION 17 - CHANGES TO TERMS OF SERVICE

  • We reserve the right to update, change, or replace any part of these Terms at any time.
  • It is your responsibility to check this page periodically for updates.